How do I contact upstart customer service?

Contact us

Telephone: 1-855- 438-8778 on Monday to Friday: 6 AM – 5 PM PST, Saturday and Sunday: 6 AM – 5 PM PST. Mail: Upstart Network, Inc., P.O. Box 1503, San Carlos, CA 94070.

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Also, can you change payment date on Upstart loan?

Yes, you can edit your monthly payment date to better suit your schedule. Please note your payment date is not the same as your due date. Your due date cannot be changed, however you can change your payment date at any time through your Upstart dashboard.

Moreover, does upstart allow you to skip a payment? Absolutely. You can disable or enable automatic recurring ACH payments at any time by logging into your account at For specific instruction, please review this help center article.

Also to know is, does Upstart approve everyone?

Almost anyone. But different types of borrowers have different options available to them. Rates and loans are largely determined by a borrower’s credit history and credit score, limited history and low credit will reduce options and raise rates.

Does Upstart check your bank account?

The account access services (“Account Access Services”) enable us, Upstart Network, Inc., and its assigns, to (i) confirm and verify your bank account and any linked credit card account(s) (collectively, “Financial Accounts”), and verify the accuracy of certain information provided by you in your online application (” …

How long does it take to get an answer from upstart?

If you accept your loan before 5pm ET Monday-Friday, you should receive your loan proceeds the next business day. If accepted after 5pm ET Monday-Friday, you should receive your loan proceeds two business days later.

Is upgrade and upstart the same company?

Upgrade is the closest lender to Upstart out there. They offer the same loan amounts and have similar credit score requirements, interest rates and fees — both charge origination fees as high as 8%.

What banks use Upstart?

Partnering with Like-Minded Banks

We launched our first bank partnerships with Customers Bank and its BankMobile division. Today, we’re pleased to announce that we’ve signed “Powered by Upstart” agreements with First National Bank of Omaha, First Federal Bank of Kansas City, and Accion Chicago.

What happens if I pay off my Upstart loan early?

If you pay off early, you will not have to pay a penalty. You are not entitled to a refund on the origination fee and any interest that has been paid prior to the time you prepay. By prepaying, you will pay less overall interest because the loan is outstanding for a shorter time.

What is the maximum amount you can borrow from Upstart?

between $1,000 and $50,000

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