Navient is leaving the business while under fire from the Consumer Financial Protection Bureau, which sued it in 2017, claiming that the company had made it difficult for borrowers to repay their loans. … But Navient was already set to end its federal loan services at the end of the year.
Consequently, do student loans go away after 7 years?
Student loans don’t go away after 7 years. There is no program for loan forgiveness or loan cancellation after 7 years. However, if it’s been more than 7.5 years since you made a payment on your student loan debt and you default, the debt and the missed payments can be removed from your credit report.
Similarly one may ask, how do I talk to a person at Navient?
U.S. Department of Education Student Loans
International: If the 800-722-1300 toll-free number doesn’t work for you, call us at 317-806-0580 (charges apply). When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry.
Is Navient a Sallie Mae?
Navient is a U.S. corporation based in Wilmington, Delaware, whose operations include servicing and collecting student loans. Managing nearly $300 billion in student loans for more than 12 million debtors, the company was formed in 2014 by the split of Sallie Mae into two distinct entities: Sallie Mae Bank and Navient.
Is Navient forgiving student loans?
Plus, you may be eligible to receive Navient student loan forgiveness once you reach the end of your repayment schedule. Depending on the plan that you choose, you’ll be eligible for forgiveness in 20 to 25 years.
Is Navient owned by the Department of Education?
Navient processes and services on behalf of the U.S. Department of Education, education loans owned by the the U.S. Department of Education.
Is Nelnet and Navient the same?
Federal student loan servicers, such as Nelnet and Navient Corp., are companies that collect payments, respond to customer service inquiries and perform other administrative tasks on behalf of the U.S. Department of Education.
What are Navient customer service hours?
Contacting Us. Hours of operation: Monday – Thursday 8 a.m. to 9 p.m., and Friday 8 a.m. to 8 p.m., ET.